FAQ

Ceratonia siliqua, commonly known as the carob tree (from Arabic خَرُّوبٌ kharrūb and Hebrew חרוב haruv), St. John's-bread, or locust bean or simply locust-tree, is a species of flowering evergreen shrub or tree in the pea family, Fabaceae. It is widely cultivated for its edible pods, and as an ornamental tree in gardens. The ripe, dried pod is often ground into carob powder, which is used to replace cocoa-cacao powder. 

The world’s best certified organic and sweetest carobs come from Australia where the climate and soil produce thick, rich, luscious pods.

Australian certified organic carobs contain vitamins, minerals and are healthy alternative to most snack foods. Carobs are beneficial as they: Contain tannins that are rich in gallic acid, Contains D-Pinitol, Rich in insoluble fibre, Good source of vitamin E, Contain Thiamin (vitamin B), Riboflavin (vitamin B2), Niacin (vitamin A), alpha-tocopherol, and ergocalciferol (vitamin D2), Full of antioxidants and phytonutrients, High in potassium and magnesium, Gluten free, Caffeine free, Theobromine free, Certified organic with no chemicals or preservatives, Have 2-3 times the amount of calcium compared to cocoa, cacao, Free of a migraine-triggering compound, Have been used for stomach ailments and thought to aid in digestion, May help in maintaining healthy cholesterol levels, Carob has a low Glycemic Index, providing healthy option for conventional, diabetic, and paleo dietary lifestyles.

We do not use cocoa butter because it contains trace amount of caffeine and has been associated the child labor and oppression in many countries.

CAROBOU does everything possible to get orders safely delivered without melting during late spring and summer months. During these warmer periods of the year, we use a unique manufactured cool wrap material, and ice gel-packs.  We use FedEx 2-day shipping which is the fastest way to get orders to customers without requiring expensive overnight shipping charges. We also do not ship orders on Thursday and Friday as to avoid orders laying over in shipping centers over the weekend.

The Australian Carob Co. is the leading global supplier of the world’s sweetest premium organic carobs. Ninety-nine percent of the carob around the world is grown specifically for seed quality and not the pods (outer husk). Australian carob pods organically grown on sweet tree varieties are selectively chosen for their thick, rich, luscious pods — not for the seeds. 

Australian certified organic carob powders come in raw and roasted form. True raw carob powder is off-white in color and is not heated in the milling process. Roasted carob powder is milled with low heat over a long period of time. 

Yes. If any of our carob comes off unpleasant to your palate and isn't the Aussie experience you were hoping for, contact us and receive a refund.