My carobs were completely melted when I got it. I should have waited until it’s cooler outside to order them. The ice pack that was used to keep the carobs cool was hot as well. To fix the problem, I put the melted carobs in the freezer. Once frozen, I took to out and put it in a plastic bag and used my rolling pin to break it up into smaller pieces. I sprinkled it in my ice cream and it was still good.
My new rating is definitely 5 stars! I didn’t at all expect a refund! I knew you packaged it the best you could. And even though I was sad that it melted, I kept it anyway and just break little chunks off! The taste is still delicious. Thank you so much for refunding me and I will absolutely be ordering again. I’ll just wait for cooler weather!
Just received my carob order !! Thanks so much!! It arrived in perfect condition as it was so perfectly packaged!! So hard to find carob .. none in the area I live in .., so happy to find such a wonderful company I can depend on for such high quality carob.. most people do not seem to know about carob .. I am spreading the word as I had to find an alternative to chocolate… God Bless and thanks for all the hard work to bring about such a great product!!! Janet Stuart
I have had trouble getting the item I wanted; Amazon did not have.
Carobou LLC came through. Thanks
Carob was even better than we expected. Nice job!